These Terms & Conditions govern the use of the website and services provided by SHAFAK LLC (“we”, “our”, or “us”).
By accessing our website or purchasing any service, you agree to these Terms & Conditions.
Services
SHAFAK LLC provides professional IT consulting and technical support services to businesses and individuals.
Services are delivered remotely (e.g., via video call, WhatsApp, email, or online communication) and are provided based on mutual agreement with the client.
Service Delivery & Client Confirmation
By making a payment, the customer confirms that:
- The payment is for a professional IT consultation or technical service.
- The service will be delivered directly and manually by our team.
- The customer agrees to provide accurate information required for the consultation.
Payments & Refund Policy
Payments are made for time-based professional services.
Once a consultation session has started or the service has been delivered, the payment is considered earned and non-refundable, unless otherwise agreed in writing.
No Guaranteed Results
We provide services based on professional expertise and best practices.
However, specific technical outcomes cannot be guaranteed due to factors beyond our control.
Acceptable Use
You agree to use our website and services only for lawful purposes and in compliance with applicable laws and regulations.
Intellectual Property
All content, branding, logos, and materials on this website are the property of SHAFAK LLC unless otherwise stated.
Unauthorized copying or distribution is prohibited.
Limitation of Liability
SHAFAK LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content or policies.
Changes to Terms
We reserve the right to modify these Terms & Conditions at any time.
Updated terms become effective upon publication.
Governing Law
These Terms & Conditions are governed by applicable laws in the jurisdictions where SHAFAK LLC operates.
Contact Information
Email: info@shafakllc.com
Company: SHAFAK LLC
Meydan Grandstand, 6th floor, Meydan Road, Nad Al
Sheba, Dubai, U.A.E.